I paid via Paypal, funded by a credit card (with MBNA). My attempt to get the money via a Paypal dispute failed though others have succeeded. The trick seemed to be to claim "non-delivery" but Paypal T&Cs suggest it's impossible due to non-physical goods and probable > 45 days since the transaction. So I phoned MBNA to get the right address/dept for disputes and sent a standard Section 75 letter to them with as many print outs as I could collect of Bloc/Administrator statements. They refunded the money to me in about 10 days and they then raised a paypal dispute which is still open.
Check out http://www.facebook.com/bloc.refunds for lots of other stories. Persevere. Paypal, Credit Card and Debit card refunds all seem to be possible. The only people really screwed are the ones who bought on ebay or privately.
Cheers,
Tom
Check out http://www.facebook.com/bloc.refunds for lots of other stories. Persevere. Paypal, Credit Card and Debit card refunds all seem to be possible. The only people really screwed are the ones who bought on ebay or privately.
http://www.moneysavingexpert.com/shopping/section75-protect-your-purchases
Especially the standard letter templates.